The following is a press release regarding Interactive Intelligence support for Microsoft Lync Server (formerly OCS). Stay tuned to InteractiveConnect.com for an upcoming interview with a leading Microsoft and Interactive Intelligence Partner regarding details on Lync and Interactive Intelligence integration. Solution designed to streamline communications for contact center agents and business users INDIANAPOLIS–(BUSINESS WIRE)– Interactive Intelligence (Nasdaq: ININ), [...]
In January of next year, we will begin a series of round-table conference calls geared at providing our readers with a once a month, one hour, free access to the engineers at Inteletry. Inteletry Owner, Vic Cooper, has agreed to make his engineers available in a conference call format to answer questions, brainstorm, give tips [...]
Linkedin.com has become the Web’s premier social networking site for business. If you are not on Linkedin you should be regardless if you’re looking for a job or not. The site is free to join at a base level and is a goldmine for business contacts and networking. One function of Linkedin is the ability [...]
Interactive Connect has just been notified of a position open for an experienced Interactive Intelligence engineer. The position is in Southern California working for a growing, dynamic Elite Interactive Intelligence Partner/Reseller. If interested, contact us for more details.
A position opening has just been made available to us. It is in Florida and pays 100K. You must be an InteractiveConnect.com registered user and logged in to see this opportunity. You can register by clicking on the Register link on the right sidebar. Go here to see more about this and other opportunities….
Here’s an interesting position that I came across. Nice salary and great location. Send me an email with resume and all your contact info if interested and I’ll pass it on to the hiring organization. POSITION: CONTACT CENTER SALES SPECIALIST LOCATION: SAN DIEGO COMPANY: GLOBAL COMPANY BASE SALARY: 125K PLUS TOTAL PACKAGE: 200K PLUS [...]
In an Interactive Intelligence (ININ) implementation, proper training should always be paramount as part of the project. Whether it be enabling administrators on the day-to-day upkeep of the system or training end users on the many features and use of the Interaction Client, proper knowledge transfer to a new ININ customer ensures the user base isn’t [...]
Interactive Connect strives to align with only the best organizations in the Interactive Intelligence space. Our Preferred Partners listing on the right sidebar of this blog recognizes those companies in which Interactive Connect has a trusted relationship and partnership. This is only gained from having worked with that company and recognizing the clearness of it’s [...]
Platform updates for the Interactive Intelligence (ININ) suite of products are handled in the form of Service Updates (SU). These SU’s are included with a standard Maintenance contract at no additional charge. Historically, a new SU is a released about once a month. Typically all of the latest fixes and any new features available prior [...]
Interactive Intelligence Partner Conference 2010 I had the privilege to be able to attend Interactive Intelligence’s (ININ) Partner Conference this year. It was hosted in San Antonio, TX from 10/11 through 10/13. It was phenomenal. I’ve attended the last several in a row but I can’t remember any that was so well attended and steeped [...]