Arrived in Orlando yesterday and got checked into the Gaylord where the conference is being held. I got registered for the conference and made a quick pass through the exhibition hall. Said hello to some old friends Marsha, Crystal and Jacklyn at the Interactive Intelligence booth. Walked over and touched base with the Apparent Networks folks and [...]
We’ll be in Orlando for the Enterprise Connect conference this week. The show is better known as VoiceCon and promises to be a good one this year. If any of our readers are going to be there and want to meet up, please let us know!
With more and more businesses putting critical telephony and application servers in data centers and off-site locations, proper bandwidth sizing on the WAN is becoming more critical than ever. Typically, WAN architectures today involve voice and data applications “sharing the road” so to speak. Traditionally, where a data pipe might have only been used to [...]
Linkedin.com has become the Web’s premier social networking site for business. If you are not on Linkedin you should be regardless if you’re looking for a job or not. The site is free to join at a base level and is a goldmine for business contacts and networking. One function of Linkedin is the ability [...]
We’ve been busy the last couple of months providing services to ININ partners and customers…
Press Release Source: Interactive Intelligence Inc. On Monday July 12, 2010, 9:00 am EDT INDIANAPOLIS–(BUSINESS WIRE)–Interactive Intelligence (Nasdaq: ININ – News), a global provider of unified IP business communications solutions, has enhanced its automated dialing application to help credit and collection agencies increase efficiencies, reduce costs, and maintain compliance. The Interactive Intelligence Interaction Dialer® is [...]
For those of you reading this blog for the first time, welcome. My name is Steve Thibodeaux and since my departure from Interactive Intelligence, I will now administer, add content to and promote this site focusing on the needs and interest of the Interactive community. My goal is to develop this blog as a gathering place [...]
If you are new to this site, welcome. We started this blog because we feel Interactive Intelligence is on the cusp of becoming a world leader in voice over IP communication for the contact center and enterprise alike. Gartner has already recognized Interactive in its “magic quadrant” and the industry is sitting up and taking [...]
This is a new blog about Interactive Intelligence www.inin.com and as far as I can tell, the only non Interactive Intelligence sponsored blog. The intention here is to connect Interactive Intelligence engineers, customers, analysts and anyone interested in, what I consider, the premere VoIP telephony communication platform on the market today. We’ve been working with the Interactive platform [...]
