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Job Description Interactive Connect, a national Contact Center solutions provider, has an immediate opening for a CIC Certified Interactive Intelligence / Genesys Pure Connect engineer to remotely support our growing national client base. Must...
Contact Center Managers Survival Guide

Contact Center Managers Survival Guide

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Genesys PureCloud - Collaborate, Communicate, Engage

PureCloud by Genesys PureCloud by Genesys is a fully hosted solution from Genesys residing in the Amazon Web Services Data Center. It consists of 4 options to meet your working needs. PureCloud Collaborate is a free version; PureCloud Collaborate...

Who is Interactive Connect?

Who is Interactive Connect? Interactive Connect provides comprehensive customer experience services and solutions for contact centers and businesses of all sizes. Our Genesys certified and qualified voip engineers along with market proven products allow...

Privacy Policy

The use of this Interactive Connect LLC and its subsidiaries and affiliates (“Company”) website (“Website”) is conditioned upon the acceptance of the terms and conditions contained in this Privacy Statement by the visitor to the Company Website (“User”...

Partnership Philosophy - Mission Statement

Partners are defined as those who enter into an undertaking with shared risks and rewards. Our goal is to work with your team to create a long term relationship based on superior service and expertise at a fair price. Through our partnerships with...

Team IC

Team Interactive Connect is a group of qualified engineers skilled in identifying the proper solution for your business voice challenge. We take pride in our partnerships, our experiences, our expertise, our ethics, and our integrity. We understand the...


At Interactive Connect, our engineers are trained and empowered to assist our clients in whatever means necessary to resolve issues or solve problems. Your business is our life and we understand that uptime for any organization, large or small, is extremely...


Certified Genesys Partner skilled in PureCloud and PureConnect CIC Contact Contact Center and Customer Experience solutions.


I3 ININ CIC Genesys Call Center Contact Center Solutions

Who sells and installs Genesys Contact Center Solutions? We do!

The team at Interactive Connect provides Genesys (formerly I3 / ININ / CIC / Interactive Intelligence) Contact Center Solutions, VoIP network design, and VoIP Network Readiness Assessment. We have the business process experience and proven engineering...

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